Most likely it’s the outer battery cap. In the cap there is a piece of insulation, to prevent the batteries being placed backward and blowing the fuse. But in some cases if the cap is screwed in too tight, the battery will rest on the insulation instead of the contact. With the command module on, just turn back the cap while wearing a headset, and hear it come on.
They are ½” NPT female threads. NPT stands for “National Standard Pipe”.
We order the reels from Hanney Reels, and we are only responsible for the communication and electrical side of the reels. We don’t have anything to do with the air hose. For more information on the air hose fittings and supplies please contact Hanney Reels at 1-877-467-3357.
After use of our cables, dirt and grime will get into the female black connector and dry out the O-Ring. Clean the connector and O-ring, and add some silicon grease on the ring. You can also order extra rings from us.
Loosen the screws at the corner, on top of the module.
Yes. You will just have to pay for the new cable and the labour to install it.
“Yes, but with a warning… Any external hygiene items can be replaced by the end user, but any parts that requires to be wired into a cable, PC board or electrical in general must be done by an authorised factory technician. Anything else may result in a lost of all I.S approval and warranty.
Please call our office for an available Rep in your area or visit our website under Reps to contact someone to train or to help you to use our equipment.
Once a month is good time to check the batteries for power loss or corrosion.
It is highly NOT RECOMMENDED to repair you own equipment.Our equipment is I.S approved and only a factory trained technician can repair or service the equipment without affecting the approval or warranty.
Yes you can.*Note that SR65i is no longer in production and the Newly SR65M has replaced it.The “M” version can work with a number of mic/hearing accessories.
We can change the cord lengths,alarm button option,or add a quick disconnect.
Some of the first generation command modules were not designed for a double splitter box.We can fix that problem at no charge.
No charge for checking the equipment, but there is a fee for repairing.If under warranty there is no fee.
“Only under special circumstances, and a re-stocking fee may apply”
If it is within the warranty period,and the correct cable is equal or less in price of the incorrect one, there will be no charge.
No.You will have to contact us first,and we will fax you a form stating shipping address for all return goods in the US. If you live in Canada or overseas ,you will be faxed or emailed a form, but to our home office address.The Return Authorization form is required for all Custom/Border services.
1500’feet is our maximum length that we will provide.If an end user is in trouble,1500’feet is just enough time for someone to get to the end of the cable and rescue the worker.Anything longer is adding time,that the end user cannot spare.
Not all other headsets and mic are compatible with our equipment but will can try to put together. If approved to attach another headset beside our own,I.S approval will be lost.
You do not have to.We manufacture all Scott EZ radiocom I,II,and Con-Space Link.If required,you can send it direct to our office if needed.
There is no speaker in the command module itself.You will have purchase a separate Alarm Module for that function.The red button on the headset is a standard option on all headsets.It will only work if an Alarm module is connected to a Command Module.
The alarm module is needed, if the operator or other teams are not constantly listening to each other or if an end user is left on their own |